Here at Nametagwizard.com we naturally get a lot of questions about name tags :
“What kind of name tag should I get?”
“What different types of name tags are there?”
“Will my logo show up on this background?”
“Which option is the most affordable?”
“Why exactly is a name tag important?”
That last one is a doozie for us, and as you can imagine, we decided to explain it to our faithful and loyal customer’s blog style! And the truth is- Well, how many times have you found yourself wandering around a store, looking for someone to ask a question who actually works there?
Well there you go.
Name tags let your customers know just who they can ask for help, a suggestion, or just information in general.
And while customers may seldom use an employee’s name when speaking to them about a particular issue or product, the presence of a name tag reminds them that they are speaking to a real person and not a corporate drone or cut-out. Because of this, customers are more inclined to treat your employee’s with the courtesy and respect that they deserve.
And in the event that the actions or attitude of an employee leaves a customer feeling flustered and frustrated, a name tag will allow them to put a name with the face when they go to complain about their experience. After this takes place a supervisor can sit down with the employee to discuss what went wrong and then take whatever appropriate action necessary to fix the issue and make sure that it doesn’t happen again in the future.
And let’s not forget one of the most positive outcomes from wearing a name tag- the valuable sense of togetherness and of belonging to a team. Let’s face it, a happy team is a successful team, and a successful team is able to function together as one cohesive unit sure to inspire more smiles and positive experiences with customers than an unsuccessful one. Name tags help build this bond between your team members and also serve to help them to remember that they are not alone.
With all of this being said, it’s no wonder why and how name tags have proven to stand the test of time where even the most mundane everyday objects are getting new technological face-lifts. It’s safe to assume that name tags will still be here for quite some time and hopefully so will we!